WHEREAS, the Company specializes in the production of custom and bespoke suits and any Client who desires to purchase a custom-made suit under the terms and conditions specified herein;
1. SCOPE OF SERVICES
1.1. Custom Suit Details: The Company agrees to produce a custom suit for the Client based on the following specifications:
•Fabric Choice: [Fabric Name/Code]
•Design Features: [List Design Features]
•Measurements: [Attach or Reference Measurement Details]
1.2. Order Confirmation: Production will only commence after the Company has received:
•A signed copy of this Agreement.
•Payment as specified in Section 4.
2. CLIENT RESPONSIBILITIES
2.1. Measurement Accuracy:
•Measurements taken by the Company or its authorized representatives are guaranteed for accuracy.
•If the Client provides self-measurements or measurements from a third party, the Client assumes full responsibility for any inaccuracies.
2.2. Fabric and Design Approval:
•The Client is responsible for reviewing and approving fabric and design choices at the time of order.
•Changes to fabric or design after order confirmation may incur additional charges and are subject to availability.
3. PRODUCTION TIMELINE
3.1. Estimated Delivery:
•The standard production timeline is [4–8 weeks], starting from the date of order confirmation and receipt of payment.
3.2. Delays:
•The Company will notify the Client of any delays due to fabric availability, shipping issues, or other unforeseen circumstances.
•The Company is not liable for delays caused by events outside its control (e.g., force majeure).
3.3. Rush Orders:
•Rush orders may be accommodated with an additional fee, subject to fabric and production availability.
4. PAYMENT TERMS
4.1. Payment Structure:
•A [50%] non-refundable deposit is required to confirm the order.
•The remaining balance is due before delivery or shipment of the finished product.
4.2. Accepted Payment Methods:
•Payments can be made via [credit card, bank transfer, PayPal, or Stripe].
4.3. Non-Payment:
•Orders will not proceed to production until the deposit is received.
5. RETURNS AND REFUNDS
5.1. Custom Product Policy:
•Custom suits are non-returnable and non-refundable, except in cases of material defects or production errors attributable to the Company.
5.2. Fit Adjustments:
•Minor alterations will be covered by the Company if reported within [30 days] of delivery.
•Alteration reimbursements for local tailoring are limited to [$XX] with prior approval.
5.3. Remakes:
•The Company may remake the suit only if there are errors in material or measurements caused by the Company.
6. LIABILITY AND DISCLAIMER
6.1. Color Variations:
•Slight variations in fabric color or texture due to screen settings or dyeing processes are considered normal and do not constitute defects.
6.2. Limitation of Liability:
•The Company’s liability is limited to the cost of the suit.
7. PRIVACY AND DATA PROTECTION
7.1. The Client’s personal information and measurements will only be used for the purpose of fulfilling the order and will be stored securely.
8. GOVERNING LAW AND DISPUTES
8.1. Jurisdiction:
•This Agreement shall be governed by the laws of [Insert Jurisdiction].
8.2. Dispute Resolution:
•Any disputes arising under this Agreement shall first be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration in [Insert Location].
9. ENTIRE AGREEMENT
9.1. This Agreement constitutes the entire understanding between the parties and supersedes all prior agreements or representations.
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